Contact Us

To assist in answering your questions promptly, we've compiled a complete list of Frequently Asked Questions.

However, If you have any further questions, queries or comments you'd like to share, we encourage you to get in touch with us.

Email us

If you have a question, query or comment you would like to share, please email us.

Call us

If you would prefer to talk to one of our Customer Service Representatives, call us today on:

Australia
1300 306 306 (Local Call)
Monday – Friday: 8.00am – 5.30pm AEST

New Zealand
0800 500 005 (Toll Free)
Monday – Friday: 10.00am – 7.30pm

Fax us

You can also fax us on (02) 9004 4788 (Australia)
or 0800 722 722 (New Zealand), 24 hours a day

Earn with us

Part Time or Full Time

Write to us

If you would prefer to write to us, please do so and send to the following address:

Homecare Direct Shopping
PO Box 6180
Frenchs Forest NSW 2086

Or

Homecare Direct Shopping
PO Box 18101
Glen Innes, Auckland, New Zealand